Thank you very much for your purchase.
If you require after-sales service, please provide a complete, unedited unboxing video within 48 hours of receiving the product.
Without the video mentioned above, we regret that it will be difficult to process returns, exchanges, or compensation for issues caused by shipping problems.
If there is an issue with the product, please contact customer service within 48 hours. We will strive to respond promptly and propose a reasonable solution.
As this product is entirely handmade, we kindly ask for your understanding of the following characteristics:
1. We cannot guarantee complete identicality between products (there may be individual differences in color and size).
2. Traces inherent to handmade items (such as tiny air bubbles or mold seams) may be visible.
The above situations do not qualify as defective products.
If the packaging bag is damaged, this is considered normal. A replacement packaging bag will be included for you to replace it yourself.
Based on the product characteristics mentioned above, returns and exchanges are not accepted.
We sincerely appreciate your understanding and cooperation.
A springy, soft feel
Simply squeeze to release everyday stress.
Looks so real and cute!
You'll mistake it for the real thing! A super realistic look 🍰
Decorate, heal
Pastel interior items that are cute just by placing them on your desk.
A secure daily life
Made from safe materials, enjoyable for all ages.
